Privacy Policy

To better serve you and the rest of our customers, we accept and store a variety of information about your activity on JustBallGloves.com. This includes:

• The information you provide to us to complete an order
• The feedback you provide to us via email
• Which areas of the site you interact with

This section of the site will inform you of the methods we use to collect this information, the level of customer participation in providing this information, the purposes for which we use it, and what efforts we take to ensure that your information is never misused by JustBallGloves.com or anyone else we conduct business with

Cookies

Visit our Cookie Policy page for a full definition of a web browser Cookie and how they are utilized on JustBallGloves.com.

Shipping and Billing Info

We require your name, shipping address, and credit card information (billing address, credit card number, and expiration date) to complete transactions. We use state-of-the-art encryption software with every order to guarantee that your credit card information travels over the Internet with no chance of interception. Called Secure Sockets Layer (SSL) technology, this software scrambles your information, so it's virtually impossible for anyone but us to read. Once your information reaches us, our security system keeps your data stored safely. This information is strictly confidential, and JustBallGloves.com will never divulge such information to any third party under any circumstances except when required by law.

We also require an email address, so that we can send order confirmation notices and receipts. Signing up to receive notices about special JustBallGloves.com offers via email is completely voluntary, as delineated by the checkboxes marked "Yes, I would like to receive newsletters and promotional emails" and "Would you like to receive specials?" placed next to any form that asks for your email address. Providing your phone number within the shipping and billing information is an alternative for contacting you about orders you have placed if you cannot be reached via email, but this is not a required piece of information we need to complete a transaction. Just like email addresses, we will never divulge your phone number to any third party under any circumstances except when required by law.

Customer Feedback

Some areas of JustBallGloves.com, like the Testimonials page, allow users to write their comments. We also encourage our customers to provide feedback about the website itself by contacting us at experts@justballgloves.com. We use all of this information for the sole purpose of improving the experience of all JustBallGloves.com customers, whether by providing customers with user feedback about our products before purchasing, following up with customers who claimed to have an unsatisfactory experience, or taking the advice to heart to improve the functionality of the website. We store emails, testimonials, product reviews, and product questions and answers within our database for these purposes. By submitting these directly through our website, you give us your consent to review and publish them on our pages for others to see, but we will never divulge this information to anyone outside of JustBallGloves.com without your consent except when required by law. We also allow those submitting testimonials to choose their name and location, so they can be as anonymous as they see fit.

Non-Personal Information

Session Analytics Information. We may automatically collect non-personally identifiable information about your hardware devices (i.e., your computer or mobile device) when you access the JustGloves.com Sites. For example, when you visit JustGloves.com, we may collect your Internet Protocol ( "IP ") address, which is the number automatically assigned to your computer or mobile device whenever you access the Internet, as well as information about the type of Web browser software you use and the referring Web site. This number does not identify your name, email address, or other personal information. We use your IP address to help diagnose problems with our service and to administer the Site. We may also collect information about your activity on our Sites, such as the time and duration of your visit, the sections of the Site that you visit, the search terms you use, and the products you add to your shopping cart, and the products you purchase.  We share this information with third parties such as Google and Facebook in order to provide you information on products that you might be interested in. By using our website, you consent to this disclosure. 

Cookies. A Cookie is a bit of text code that we develop and store on your computer's hard drive. It helps us to identify your computer when you visit us again. After you register with our website for the first time, we assign a Cookie to your computer's hard drive so that upon returning to our website, we identify you as a registered user. Cookies do not collect personally identifiable information.

The Cookie is uniquely yours, and will only be read by the website that issued the Cookie. Cookies are used to collect information from your computer. Some Cookies we may use are temporary, meaning that they expire once you close your browser. Some Cookies we may issue remain on your computer's hard drive so that when you return to our website, we can identify your computer as a previous user and customize your unique web experience.

By using cookies we will be able to see how our website is used. This means that we will be able to identify the most popular areas of the website and make it easier for you to access them. They also help us to be more efficient as we can learn what information is important to you.

Most web browsers automatically accept cookies, but you can disable this function by changing your browser settings if you so wish. You can delete the Cookies from your computer's hard drive if you wish. If you delete our Cookie from your computer's hard drive, however, and then visit our website again, you will be treated as a first-time visitor since we will not be able to identify your computer. If you would like to remove cookies, you can do so by following Internet browser help file directions. You may decline to accept cookies by modifying your Web browser settings. If you choose to decline cookies, however, you may not be able to sign up for or use certain features of the JustGloves.com website that depend on your Web browser accepting cookies.

JustGloves.com, its advertisers, and ad servers may also use cookies, as well as files called "Web beacons" or "clear gifs" to determine on an anonymous basis which advertisements and promotions our users have seen and how users responded to them. However, we do not use these technologies to collect personally identifiable information.

User Age

We do not knowingly or intentionally collect personal information from or do business with children under 13 years of age. By using our website, you have represented and warranted that you are either 18 years of age or under the supervision of a parent or guardian. If you are under 13 years of age, please do not submit any personal information to us and ask for a parent or guardian to assist you.

Privacy Policies of Other Websites

The privacy policy outlined on this page pertains only to JustBallGloves.com and may not necessarily reflect the policies of other companies whose pages you can navigate to from our site, such as our many glove vendor partners.

Notifying Customers of Changes in the Policy

If we ever make alterations to this privacy policy, we will do our best to inform our customers of the changes. We will notify those who have signed up with us for email offers via email, and we will post a noticeable message on our home page once the changes have been implemented. Customers reserve the right to disagree with the privacy policy in any form and discontinue business with JustBallGloves.com.

Contact Us

Our friendly Glove Experts are available by phone (1-866-321-4568), email (experts@justballgloves.com), or Live Chat! We have easy access to our products at all times, so we're happy to answer your baseball glove and softball glovequestions. Remember, we're here for you from click to catch!