100 Day Guarantee
At JustBallGloves.com we strive to make the shopping experience for you as worry-free and enjoyable as possible. We understand that choosing a new glove can be overwhelming because of our huge selection and the inability to try different gloves on before you make a purchase. Because of this, we offer a worry-free, 100 Day return policy on all of our gloves. At JustBallGloves.com we allow you to purchase a glove and return it for an exchange or full refund within 100 days of purchase for any reason. You can return the glove if it is too big, too small or if you're just not satisfied with it. You can even oil and break in the glove and still return it if it does not fit your liking.
There is no time frame that unused items in their original condition may be returned for exchange or refund. If your glove has been used, please refer to the 100 Day Guarantee above. When returning a glove that qualifies for an exchange or refund, simply fill out our online returns form and print your free UPS return label. If you need assistance locating your order, contact us via phone, live chat or email.
Filling out the exchange information does not guarantee that we will still have the item in stock at the time of the exchange. If you would like to guarantee this item, please contact us to purchase the item that you want, and we will issue a refund upon receiving your returned item.
Free Shipping Both Ways
All returns are processed the same day we receive them; your credit card statement may take 48 to 72 hours before the credit reflects on your statement. If you pay via PayPal or Amazon Checkout, we will not be able to charge any differences to your account. We can credit your account.
- Fill out the online returns form. A UPS label will be sent to you via email.
- Print off UPS label.
- Make sure all shipping labels, barcodes, and stickers are covered or removed.
- Place your glove in a box and drop it off at the nearest UPS store or any affiliate that ships via UPS.
UPS affiliates include your nearest UPS Store®, UPS Drop Box, UPS Customer Center, UPS Alliances (Office Depot®, or Staples®) or Authorized Shipping Outlet near you. To find the closest UPS location visit www.ups.com/content/us/en/index.jsx and select Drop Off.