First Base Soft Resulted in 5 Gloves
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What Our Fans Are Saying
The Customer Service of this organization is remarkable. Each and every interaction I've had on the phone for any need (has been met with finding a polite, professional, and personable individual that clearly is looking to make sure the customer is satisfied and put first. I know from experience that this isn't the case just when they are looking to make a sale. I personally have also reached out recently regarding an online purchase where it is most likely that we (my wife and I) ordered the wrong glove accidentally and realized this the day before it arrived. I called the company and they didn't care whether or not it was our fault or their fault that the incorrect glove was being shipped. They were clearly only concerned with making the situation right for us. They not only immediately sent out a return label for the incorrect glove to be returned once we got it, but far more importantly sent out the correct glove that same aftrn that we spoke, and offered to overnight air the correct glove to me (at their expense) so we would not have to wait. They covered this expedited service and had no interest in who may have been at fault for the wrong glove being originally shipped. I cannot speak highly enough about the quality of not only the staff, but also the service they provide and the way they run their business. I would highly recommend Justballgloves.com to anyone considering this type of purchase. You will not be disappointed.