Customer Service at this company is top notch. They truly are interested in having a satisfied customer. They are my go to source for gloves and bats.
I was looking for a softball glove to play first base with. I was able to find a great deal on a used Miken K0130-FB. When the glove arrived at my house, it was for a left handed thrower...No worries. Mistakes happen. I called customer service to explain the mix up. Spoke to a representative (Marcus? I'm terrible with names) and explained the situation. He reviewed the order, apologized, and said that was their fault for mislabeling the glove as a right hand thrower. He instructed me to put the glove in the box it was shipped in, set it on the front porch, and he was sending me a NEW glove at no cost to me. It arrived the very next day. It's not everyday you encounter customer service as amazing as justballgloves.com. I will definitely be using them for all of my future ball glove needs.
Bought my son a glove and forgot to change the shipping address to have it shipped to his apartment. Called customer service and had the shipping address changed without a problem. He had his glove in 2 days. Fast shipping and excellent customer service. I highly recommend justballgloves.com.
Wow, super fast service. I placed my order on a Friday and had my new glove on Monday. Free shipping too. I'll definitely recommend justballgloves.com to all my friends.
Bought a new Wilson A1K. Great price at 99.99. Throw in free shipping, how can anyone not shop here? Ordered on Saturday late morning and received my glove on Monday afternoon. I will recommend to anyone looking for a new glove. Thanks!!
I ordered a catchers mitt from justballgloves.com. Got it in three days. We oiled it, did all we could to get it to fit my daughter right. I called, sent it back, ordered another one on Monday and got it Tuesday. They are very helpful, nice, and want to do business with you. I will definitely be buying the rest of my girls gloves from them.
I was looking for a Rawlings PROS17ICBR 3rd baseman glove and came to this site. I noticed they had a "used" one for sale for about $75 less than a brand new one. "Used"? That thing was brand new!!!! Actually had been broken in a little which was even better. I recommend their used gloves since they also come with that awesome 100 day return policy. I'm happy happy!
I ordered a Nokona WB1175H and got it three days earlier than was expected. Justballgloves.com has the most unbeatable prices I have seen.
When justballgloves.com learned that I'd already paid it a price for my new glove higher than I was quoted by another online retailer, without so much as my asking it do so, justballgloves.com matched that other dealer's price by refunding me the price differential. By having provided me free shipping (including free shipping from me back to it if I elect to return my glove in accordance with its 100 day guarantee) and by refunding me that price differential (by matching that other online dealer's price even after I'd purchased my glove from justballgloves.com), while continuing to extend me the justballgloves.com 100 day guarantee, justballgloves.com has proven to me it simply cannot be beaten as a seller (online or otherwise) of baseball gloves. It has earned my business, and it will continue to receive it. Thank you, justballgloves.com, for taking all the worry out of online baseball glove purchasing. Now, if I could only do my other shopping so worry free...
Ordered a Wilson A2000 the Wednesday evening before Thanksgiving. No more than an hour or so later, I'd received both an email confirming the transaction and an email providing me information to track the package between its points of departure and destination. No mess, no hassle, no worry. Justballgloves.com was "Justprofessional.com" in its handling of my transaction. I was very impressed. Should I choose to return this glove within the 100 day guarantee period, between this experience and its "Google Trusted Store" status, I have little doubt that Justballgloves.com will honor its guarantee. That is a valuable "insurance policy." Over Black Friday and Cyber Monday, I could have purchased this glove elsewhere for less (I know; I checked), and I would have liked the savings as much as anyone, but even so, with the professionalism I've thus far encountered, I have to commend Justballgloves.com for its flawless and professional performance to date. Besides, it seems to me that Justballgloves.com is the most informative (and perhaps reliable) ball glove website on the entire web. I commend it and its folks behind the scene in all these regards.
I was determined to find the right glove that I love for my play style. I went thru a lot of back and forth with gloves. Every single time I was treated like it was the 1950s and my business was important to them. They were honest, helpful, best customer service I've experienced in a long time.
110% Best Deals out there! Great selection and prices, but even better customer service and fast shipping. Price matched an online competitor and better. I have ordered a bat from JustBats, so JustBallGloves seemed like the obvious choice. Both great companies. Can't say enough for such great online and phone support along with super fast FREE shipping!! My son loves his bat and now his new glove!! Thanks.
I buy all my bats from Just Bats, and when I see now they have a Glove Department I purchase from them also. Both are awesome from customer service to delivery, keep up the good work. Will not buy from any one else a name you can trust.
Wouldn't buy a glove for the kid from anywhere else, always great service and fast shipping plus the 100 day return policy.
Ordered a glove Friday evening and received it on Monday. Customer Service Rep was very easy to work with. They matched a competitors price and with free shipping. That's Customer Service at it's best!! Will definitely purchase in the future and recommend JustBallGloves.com and JustBats.com
Wicked fast service! Came in 2 days. Thank you.
Loved the free shipping and quick delivery I will be buying another glove from here Thanks.
Love the easy free shipping both ways and GREAT customer service!
You guys are fantastic! Thank you for being so easy to work with on a minor glove issue and making the process so painless. I have and will continue to recommend justballgloves.com. Great customer service as always.
Ordered an Akadema APP240 catcher's mitt on a Sunday night and received it Tuesday afternoon..fast shipping..nice glove!
Just got my daughter's third glove from you. A first base glove, catcher's mitt and an all around glove. Great price and customer service. Thanks for the service!
Good price, quick shipping, quality glove!
Always have in stock of the Akadema gloves my son likes to use.
Selection, price, service!
Fast service! Great prices, fast service, product IN-STOCK!
Easy shopping and quick shipping!
I ordered on line but made a mistake and called to ask about what to do and the rep who I talked to was very helpful and very pleasant.
Excellent selection, good prices, prompt delivery. I have recommended your site to my entire team. You have the best website on the internet.
Choices of gloves. I like the more obscure brands you wouldnt find at a regular sporting goods store. Very quick delivery too. Great!
Quality of glove and ease of purchase! A very quick and easy transaction thanks!